Thank you for choosing Lokatse Home for your patio furniture needs. We understand the importance of a reliable shipping policy to ensure a smooth and satisfactory shopping experience. Below is the our shipping policy:
Processing Time:
We strive to provide a quick processing time for your orders. Your order will be processed within 24-28 hours from the time it is placed on our website.
Shipping Service:
We offer reliable shipping services for the delivery of your patio furniture. We partner with trusted shipping providers to ensure your furniture is handled with care during transit. We primarily use 1-5 days shipping services to cater to different regions and optimize delivery efficiency.
Free Shipping:
We are pleased to offer free shipping on all orders of patio furniture. This applies to nationwide delivery within the contiguous United States. Please note that additional charges may apply for shipping to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and international destinations.
Delivery Time:
Our goal is to deliver your patio furniture to you as quickly as possible. The estimated delivery time for standard shipping is typically between 3-7 business days for most locations within the contiguous United States. However, please be aware that due to various factors such as carrier overload, unexpected circumstances, or delays in production, there may be instances where the delivery time could extend beyond the
Order Tracking:
Once your order is processed and shipped, we will provide you with tracking information. You can use this information to stay updated on the status of your delivery and estimate its arrival date.
Receiving Your Shipment:
Before signing for the shipment, we kindly request that you thoroughly inspect the delivery. If you notice any damage to the packaging or the product itself, please clearly write "CONTENTS DAMAGED" on the delivery receipt and promptly notify the driver. This will ensure that any issues regarding damaged items can be resolved efficiently.
Shipping Address:
Once a shipment is in the hands of the delivery company, we cannot change the shipping address. Therefore, please ensure that the provided shipping address is accurate and up to date at the time of purchase. We appreciate your understanding in this matter.
Large Shipments:
For larger shipments that require freight carrier services, a signature will be required upon delivery. This ensures the security and proper handling of your furniture. If you require any additional services, such as liftgate assistance or inside ground floor delivery, please contact us prior to shipment, and we will provide you with the available options and associated costs.
We hope this shipping policy provides you with the necessary information about our shipping services for patio furniture. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team.We appreciate your business and look forward to delivering high-quality patio furniture to enhance your outdoor spaces.